Sales Policy for Golden Treasures

Effective Date: November 19, 2024

At Golden Treasures, we are committed to providing our customers with premium-quality jewelry and an exceptional shopping experience. This Sales Policy outlines the terms and conditions for purchasing items from our store and website.

1. Product Availability

All products listed on our website, www.goldentreasuress.com, are subject to availability. We make every effort to ensure that our inventory is accurately represented online. However, items may become out of stock due to high demand or unforeseen circumstances. In the event that an item is unavailable after purchase, we will notify you promptly and offer you the option of a full refund or an alternative product.

2. Pricing

Prices are listed in USD (U.S. Dollars) and are subject to change without notice. The price of a product at the time of purchase will be the final price charged, and any taxes, shipping, or handling fees will be added at checkout.

  • Taxes: Sales tax is applied based on your shipping address and local tax rates, where applicable.
  • Promotions and Discounts: Promotional offers and discounts are subject to specific terms and may have an expiration date. Please review these terms carefully before making a purchase.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as specified at checkout.

All payments are processed securely. By placing an order, you agree to pay for the products you have selected, including applicable taxes, shipping, and handling fees.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email containing details of your purchase, including the items, total cost, and expected shipping date. This confirmation does not guarantee that the items are in stock or will be shipped as indicated, as inventory can change before processing.

5. Shipping and Delivery

We offer various shipping options to deliver your order safely and on time. Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

  • Processing Time: Orders are typically processed within 1-2 business days. Custom or special orders may take longer.
  • Shipping Time: Shipping times vary depending on the destination and chosen shipping method. Delivery times are estimates and are not guaranteed.
  • International Shipping: We offer international shipping, but additional customs fees or duties may apply, which are the responsibility of the customer.

Once your order ships, you will receive a tracking number to monitor the progress of your delivery.

6. Order Changes and Cancellations

Once an order is confirmed, we begin processing it right away to ensure quick shipment. If you wish to make changes to your order or cancel it, please contact us within 24 hours of placing the order. We will do our best to accommodate your request, but we cannot guarantee that changes or cancellations can be made once the order has been processed or shipped.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange items and the process for receiving a refund. As a reminder:

  • Returns are accepted within 30 days from the date of purchase.
  • Items must be unused and in their original condition and packaging.

8. Customer Service

If you have any questions or concerns regarding your purchase, please contact our customer service team:

Our team is available to assist you with any inquiries about product details, order status, or any other concerns.

9. Limitation of Liability

Golden Treasures is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or the purchase process. This includes, but is not limited to, errors or omissions in product descriptions, pricing errors, or delays in processing or shipping.

10. Changes to the Sales Policy

Golden Treasures reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.