Terms and Conditions
Effective Date: December 25, 2024
Welcome to Golden Treasures! By accessing or purchasing from our website goldentreasuress.com, you agree to be bound by the following Terms and Conditions. These terms govern your use of the website, the purchase of products, and your interactions with our company. Please read them carefully.
1. Acceptance of Terms
By using our website, placing an order, or otherwise engaging with Golden Treasures, you accept and agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase from us.
Golden Treasures reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting, and it is your responsibility to review this page periodically for updates.
2. Product Information
We strive to ensure that all product descriptions, images, and prices listed on our website are accurate and up-to-date. However, Golden Treasures does not guarantee the accuracy of this information. We reserve the right to correct errors, inaccuracies, or omissions, and to modify or discontinue products at any time without prior notice.
Product Availability: While we make every effort to ensure that our inventory is up-to-date, product availability may change. If a product you have ordered is out of stock, we will contact you and offer an alternative or a full refund.
3. Ordering and Payment
When you place an order with Golden Treasures, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject any order at our discretion. Once your order is confirmed, you will receive an order confirmation email with your order details.
- Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods. All payments are processed securely through encrypted systems.
- Currency: All prices are listed in USD (U.S. Dollars).
4. Shipping and Delivery
We offer both domestic and international shipping. All shipping charges are calculated at checkout based on your location and the shipping method selected.
- Processing Time: Orders are typically processed within 1-3 business days.
- Delivery Time: Delivery times depend on your location and the shipping method chosen. Domestic shipments usually take between 5-7 business days, while international shipments may take longer due to customs clearance.
- Shipping Fees: Shipping fees are non-refundable, except in cases where the return is due to a mistake on our part (e.g., sending a wrong or defective item).
Note: Golden Treasures is not responsible for any delays caused by shipping carriers or customs processing for international orders.
5. Returns and Exchanges
We offer a 30-day return policy on most items. For full details, please refer to our Refund and Returns Policy.
- Eligibility: To be eligible for a return, products must be in new, unworn condition with original packaging.
- Non-returnable Items: Customized or engraved jewelry, final sale items, and items marked as non-returnable cannot be returned or exchanged.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or an error made by Golden Treasures.
6. Pricing and Taxes
Prices on our website are subject to change at any time. We strive to keep pricing accurate, but errors may occasionally occur. In the case of a pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price.
Sales tax will be applied to orders where required by state law. The applicable sales tax rate will be calculated at checkout.
7. Gift Cards
Golden Treasures offers digital gift cards that can be redeemed for merchandise on our website. Gift cards are non-refundable, cannot be redeemed for cash, and are not transferable.
- Validity: Gift cards are valid indefinitely and can be used for full or partial payment of any order.
- Lost or Stolen Gift Cards: We are not responsible for lost or stolen gift cards. Treat your gift card like cash.
8. Privacy and Security
We take your privacy seriously. Your personal information is collected only for the purposes of processing your orders and providing you with the best possible service. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
All payment transactions are processed through secure third-party payment gateways using encryption technology to ensure the safety of your financial information.
9. Intellectual Property
All content on the website, including text, images, logos, product names, and designs, is the property of Golden Treasures or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any of this content is strictly prohibited.
10. Limitation of Liability
Golden Treasures is not responsible for any indirect, incidental, special, or consequential damages arising out of your use of our website or the products purchased. Our liability for any claim related to a product purchased is limited to the amount paid for that product.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not signify that we endorse the linked websites. We are not responsible for the content or privacy practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
12. Force Majeure
Golden Treasures will not be liable for any failure to perform or delay in performance of any of our obligations under these Terms and Conditions if such failure or delay is caused by events or circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor strikes, or interruptions in internet service.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of California, USA. By using our website, you consent to the jurisdiction of the courts located in California for any disputes arising out of these terms.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Golden Treasures
321 Orcas St, Morro Bay, California
Phone: (805) 771-9109
Email: info@goldentreasuress.com
Website: goldentreasuress.com
