Sales Policy for Golden Treasures
Effective Date: October 11, 2024
At Golden Treasures, located at 321 Orcas St, Morro Bay, California, we aim to provide our customers with a seamless shopping experience while maintaining the highest standards of quality and service. This Sales Policy outlines the terms and conditions under which we sell our products.
1. Product Information
All products available for sale at Golden Treasures are described as accurately as possible. We strive to provide detailed descriptions, specifications, and images of our jewelry. However, please note that actual product colors may vary slightly due to differences in monitor settings and lighting conditions.
2. Pricing
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Price Accuracy: Prices listed on our website (goldentreasuress.com) and in-store are subject to change without notice. We make every effort to ensure that our prices are accurate at the time of publication. However, errors may occur, and we reserve the right to correct any inaccuracies in pricing.
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Currency: All prices are listed in U.S. dollars (USD).
3. Payment
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Any other payment methods specified on our website
All transactions are processed securely, and we do not store your payment information.
4. Order Confirmation
Upon placing an order, you will receive an order confirmation email summarizing your purchase. This email serves as your receipt. Please review the details carefully, and contact us immediately if you notice any discrepancies.
5. Order Processing and Shipping
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Processing Time: Orders are typically processed within 1-3 business days. You will receive a shipping confirmation email once your order has been dispatched.
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Shipping Methods: We offer various shipping options, including standard and expedited services. Shipping costs will be calculated at checkout based on the selected method and your location.
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Delivery Times: Estimated delivery times will be provided at checkout. Please note that delivery times may vary based on the shipping method chosen and external factors beyond our control.
6. Sales Tax
Applicable sales tax will be added to orders shipped to destinations within California, based on the current sales tax rate. Orders shipped to locations outside California may be subject to local taxes or customs duties.
7. Cancellation Policy
If you wish to cancel your order, please contact us as soon as possible. Orders can be canceled within 24 hours of placing the order. If your order has already been processed or shipped, you will need to follow our return process outlined in the Refund and Return Policy.
8. Special Promotions
Any special promotions or discounts offered by Golden Treasures are subject to specific terms and conditions, which will be clearly stated at the time of the promotion. Promotions may not be combined with other offers unless explicitly stated.
9. Customer Responsibility
It is the customer’s responsibility to provide accurate shipping information when placing an order. Golden Treasures is not responsible for delays or issues caused by incorrect shipping addresses.
10. Changes to This Policy
Golden Treasures reserves the right to modify this Sales Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us:
- Phone: (805) 771-9109
- Email: info@goldentreasuress.com
- Website: goldentreasuress.com
Thank you for choosing Golden Treasures. We appreciate your business and look forward to serving you!